From Digital Marketing to Product Management: My 9-Year Journey
# From Digital Marketing to Product Management: My 9-Year Journey
My career didn't start in product management. It started in digital marketing at a small agency in Gurgaon. Nine years later, I lead product pods at a compliance tech company. Here's how that journey unfolded.
The Marketing Foundation
At Digifish3, I learned skills I still use daily:
Understanding users through data:
Marketing taught me to obsess over metrics — what drives engagement, what converts, what retains. Product management is the same mindset applied to features instead of campaigns.
Stakeholder communication:
Managing client relationships meant translating between business goals and execution. Product management is similar — translating between users, business, and engineering.
Working with constraints:
Limited budgets, tight timelines, demanding clients. Marketing prepared me for the reality that you never have enough resources.
The Transition Through Key Accounts
At Thriwe, I started as a Key Account Manager for financial institutions. This role became my bridge to product:
Client problems became product problems:
Managing accounts for banks in India, Dubai, and Singapore meant hearing the same pain points repeatedly. I started advocating for product changes, then helping define them.
Building the Thriwe App:
I moved from suggesting features to owning them — creating product strategy, writing requirements, coordinating with engineering. The title changed to Product Manager, but the transition happened gradually.
Formalizing Product Skills
Once I knew product management was my path, I invested in formal learning:
IIM Kozhikode MDP:
The Product Strategy programme gave me frameworks for prioritization, roadmapping, and stakeholder alignment. Structure to complement my intuition.
Certified ScrumMaster:
Understanding agile methodology deeply made me a better partner to engineering teams. I could speak their language.
Generative AI Masterclass:
Staying current with how AI changes product work. The tools evolve; the learning never stops.
What Marketing PMs Bring
If you're coming from marketing, you have advantages:
Customer empathy:
Marketing forces you to think from the customer's perspective. You've been studying user behavior all along.
Communication skills:
Writing clear copy, presenting to stakeholders, distilling complex ideas — these translate directly.
Metrics orientation:
You already think in terms of measurable outcomes. Product metrics aren't that different from marketing KPIs.
Advice for the Transition
If you're a marketer considering product management:

Surabhi skipped presentations and built real AI products.
Surabhi Mehrotra was part of the January 2025 cohort at Curious PM, alongside 13 other talented participants.
