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From Digital Marketing to Product Management: My 9-Year Journey

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# From Digital Marketing to Product Management: My 9-Year Journey

My career didn't start in product management. It started in digital marketing at a small agency in Gurgaon. Nine years later, I lead product pods at a compliance tech company. Here's how that journey unfolded.

The Marketing Foundation

At Digifish3, I learned skills I still use daily:

Understanding users through data:

Marketing taught me to obsess over metrics what drives engagement, what converts, what retains. Product management is the same mindset applied to features instead of campaigns.

Stakeholder communication:

Managing client relationships meant translating between business goals and execution. Product management is similar translating between users, business, and engineering.

Working with constraints:

Limited budgets, tight timelines, demanding clients. Marketing prepared me for the reality that you never have enough resources.

The Transition Through Key Accounts

At Thriwe, I started as a Key Account Manager for financial institutions. This role became my bridge to product:

Client problems became product problems:

Managing accounts for banks in India, Dubai, and Singapore meant hearing the same pain points repeatedly. I started advocating for product changes, then helping define them.

Building the Thriwe App:

I moved from suggesting features to owning them creating product strategy, writing requirements, coordinating with engineering. The title changed to Product Manager, but the transition happened gradually.

Formalizing Product Skills

Once I knew product management was my path, I invested in formal learning:

IIM Kozhikode MDP:

The Product Strategy programme gave me frameworks for prioritization, roadmapping, and stakeholder alignment. Structure to complement my intuition.

Certified ScrumMaster:

Understanding agile methodology deeply made me a better partner to engineering teams. I could speak their language.

Generative AI Masterclass:

Staying current with how AI changes product work. The tools evolve; the learning never stops.

What Marketing PMs Bring

If you're coming from marketing, you have advantages:

Customer empathy:

Marketing forces you to think from the customer's perspective. You've been studying user behavior all along.

Communication skills:

Writing clear copy, presenting to stakeholders, distilling complex ideas these translate directly.

Metrics orientation:

You already think in terms of measurable outcomes. Product metrics aren't that different from marketing KPIs.

Advice for the Transition

If you're a marketer considering product management:

Find product-adjacent responsibilities in your current role
Build relationships with product and engineering teams
Invest in formal PM education to fill framework gaps
Don't undersell your marketing background — it's an asset The path from marketing to product isn't traditional, but it's increasingly common. The skills overlap more than people realize.
Background

Surabhi skipped presentations and built real AI products.

Surabhi Mehrotra was part of the January 2025 cohort at Curious PM, alongside 13 other talented participants.